WhatsApp Commerce & Automation
WhatsApp automation uses the WhatsApp Business platform to answer, qualify and sell to leads automatically — around the clock. Paizah sets up the flows, catalogue and CRM integration so no enquiry goes cold and your team only spends time on leads that are ready to buy.
Who it's for
Businesses getting leads from ads, Google or social who lose them because enquiries are answered slowly — or not at all.
What is WhatsApp automation?
It is a set of automated conversations on WhatsApp Business that greet a new lead instantly, ask qualifying questions, share your catalogue or booking options, and hand off to a human only when the lead is ready. It runs 24/7, so a midnight enquiry is captured and qualified before your competitor even wakes up.
How does it help me convert more leads?
Speed-to-lead is one of the biggest levers in conversion — leads answered within minutes convert far better than those answered hours later. Automation guarantees an instant, on-brand response every time, qualifies out time-wasters, and books site visits or calls directly from the chat.
Does it connect to my CRM?
Yes. We integrate WhatsApp with your CRM or a lightweight one we set up, so every conversation, qualification answer and status is tracked — no leads lost in a personal phone.
Frequently asked questions
- Do I need a WhatsApp Business API account?
- For automation at scale, yes — and we handle the setup and approval. For very small volumes, the free WhatsApp Business app can work; we will recommend the right fit for your stage.
- Is automated messaging allowed on WhatsApp?
- Yes, when done through the official WhatsApp Business platform and within its policies — which is exactly how we set it up. We do not use grey-market tools that risk your number being banned.